FAQ

PRODUCT CARE:
Whether it’s a muddy day or just time to clean your gear you can wash Biothane super easily. All you need is water, soap & a sponge/dishcloth. 

If the dirt is really stuck on the gear you can leave the leash in a water/soap mix and then wipe & rinse it down with the sponge/dishcloth, rinse and dry! 

All you need is water, soap & a sponge/dishcloth.

  1. Add your gear to a water/soap mix (Don’t soak more than 5-10mins)
  2. Wipe with a sponge/dishcloth.
  3. Rinse & Dry (Best to hand dry Hardware)
    Avoid:
    Harsh Chemicals (Bleach or Acetone)

SHIPPING:
Offering FREE LOCAL DELIVERY - within a 30km radius from us!
(Located in Aylmer, Ontario, Canada)

SIZING:
We recommend that you measure your dogs neck (in inches) to ensure the best fit for your dog! When fitting a collar properly you should be able to fit 2 fingers in. 
Please note that our adjustable collars do come in a decent range for fitting! 
Not sure which one to purchase, take a look at our Sizing Chart: 

 

PROCESSING TIME: 
Before shipping the gear, we make every effort to ensure that the product is ready for sun adventures with your pups. Each item is hand made in our home shop. 

We appreciate your patience as we process your order as quickly as possible.

 

WANT YOUR PUP FEATURED ON OUR PAGES?
Don't forget to tag us @bobk9gear on Instagram or
Email them to bob.k9gear@gmail.com

HAPPY ADVENTURING! 

If you have any questions please message us!

B.O.B K-9 Gear